{"id":1972,"date":"2026-09-25T16:44:15","date_gmt":"2026-09-25T16:44:15","guid":{"rendered":"https:\/\/beta13.technodreamcenter.com\/juliankimvereen.com\/?page_id=1972"},"modified":"2026-09-25T18:55:09","modified_gmt":"2026-09-25T18:55:09","slug":"professional-journey","status":"publish","type":"page","link":"https:\/\/beta13.technodreamcenter.com\/juliankimvereen.com\/professional-journey\/","title":{"rendered":"Professional Journey"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1972\" class=\"elementor elementor-1972\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b16f64 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"1b16f64\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-611fa5e elementor-widget elementor-widget-heading\" data-id=\"611fa5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Experience Has a Way of Connecting Over Time<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f977002 elementor-widget elementor-widget-text-editor\" data-id=\"f977002\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A career can look planned when viewed backward.<\/p><p>Living it forward is different.<\/p><p>My professional journey has moved through warranty, customer care, construction, inspection, Quality Assurance, leadership, analytics, and now technology.<\/p><p>Each stage taught me something the previous stage couldn&#8217;t.<\/p><p>Over time, those experiences began connecting.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-416463d e-n-tabs-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"416463d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"68568637\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-685686371\" data-tab-title-id=\"e-n-tab-title-685686371\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-685686371\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\t2006 Warranty \t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-685686372\" data-tab-title-id=\"e-n-tab-title-685686372\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-685686372\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\t2011 Customer Care \t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-685686373\" data-tab-title-id=\"e-n-tab-title-685686373\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-685686373\" style=\"--n-tabs-title-order: 3;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\t2016 Quality Assurance \t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-685686374\" data-tab-title-id=\"e-n-tab-title-685686374\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-685686374\" style=\"--n-tabs-title-order: 4;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tNevada Inspection Credential \t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-685686375\" data-tab-title-id=\"e-n-tab-title-685686375\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-685686375\" style=\"--n-tabs-title-order: 5;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\t2020 Field Operations \t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-685686376\" data-tab-title-id=\"e-n-tab-title-685686376\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"6\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-685686376\" style=\"--n-tabs-title-order: 6;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\t2021 QA Leadership \t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-685686377\" data-tab-title-id=\"e-n-tab-title-685686377\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"7\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-685686377\" style=\"--n-tabs-title-order: 7;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tAnalytics &amp; Leadership Development\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-685686378\" data-tab-title-id=\"e-n-tab-title-685686378\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"8\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-685686378\" style=\"--n-tabs-title-order: 8;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\t2026 Twenty Years \t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-685686379\" data-tab-title-id=\"e-n-tab-title-685686379\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"9\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-685686379\" style=\"--n-tabs-title-order: 9;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tWhat I'm Building Now\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-685686371\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-685686371\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-24398ae e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"24398ae\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-283f90e elementor-widget elementor-widget-heading\" data-id=\"283f90e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2006 \u2014 ENTERING HOMEBUILDING<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f86d6fa elementor-widget elementor-widget-heading\" data-id=\"f86d6fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Warranty Representative | Lennar Homes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a66df5 elementor-widget elementor-widget-text-editor\" data-id=\"1a66df5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>My Lennar journey began in warranty, working directly with homeowners, homes, trade partners, and the problems that surface after construction.<\/p>\n<p>This was where I began understanding that a problem with a home is rarely just a construction issue.<\/p>\n<p>It can also become a communication problem.<\/p>\n<p>A scheduling problem.<\/p>\n<p>A customer-care problem.<\/p>\n<p>A coordination problem.<\/p>\n<p>Or a process problem.<\/p>\n<p>Warranty introduced me to the home after the keys had already been handed over\u2014and to the person living with the outcome.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-685686372\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-685686372\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-acf231f e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"acf231f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c68dc3 elementor-widget elementor-widget-heading\" data-id=\"9c68dc3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2011 \u2014 UNDERSTANDING THE HOMEOWNER<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b93517b elementor-widget elementor-widget-heading\" data-id=\"b93517b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Customer Care Specialist | Lennar Homes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b89246e elementor-widget elementor-widget-text-editor\" data-id=\"b89246e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>My responsibilities expanded from resolving warranty items into a deeper understanding of the homeowner experience.<\/p>\n<p>I worked with construction concerns, trade coordination, communication, conflict resolution, scheduling, and the expectations that come with one of the largest purchases many people will ever make.<\/p>\n<p>Over time, I began looking beyond the individual service request.<\/p>\n<p>I wanted to understand why the problem happened in the first place.<\/p>\n<p><strong>Warranty taught me the problem.<\/strong><\/p>\n<p><strong>Customer care taught me the person experiencing it.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-685686373\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-685686373\" data-tab-index=\"3\" style=\"--n-tabs-title-order: 3;\" class=\" elementor-element elementor-element-0ae1b08 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"0ae1b08\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-060aa90 elementor-widget elementor-widget-heading\" data-id=\"060aa90\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2016 \u2014 MOVING UPSTREAM<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bbe0f48 elementor-widget elementor-widget-heading\" data-id=\"bbe0f48\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Quality Assurance Representative | Lennar Homes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41aa05f elementor-widget elementor-widget-text-editor\" data-id=\"41aa05f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Quality Assurance changed where I encountered the problem.<\/p>\n<p>Instead of waiting for an issue to become a homeowner warranty request, the goal was to identify problems earlier.<\/p>\n<p><strong>Find it earlier.<\/strong><br \/><strong>Understand it earlier.<\/strong><br \/><strong>Correct it earlier.<\/strong><br \/><strong>Learn from it.<\/strong><\/p>\n<p>My inspection experience expanded across different phases of residential construction and building systems.<\/p>\n<p>I was beginning to see the home not simply as individual components, but as a connected system of construction, people, processes, decisions, and outcomes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-685686374\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-685686374\" data-tab-index=\"4\" style=\"--n-tabs-title-order: 4;\" class=\" elementor-element elementor-element-121b888 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"121b888\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ce7ddd7 elementor-widget elementor-widget-heading\" data-id=\"ce7ddd7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">TURNING EXPERIENCE INTO INDEPENDENT KNOWLEDGE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df4e5c1 elementor-widget elementor-widget-heading\" data-id=\"df4e5c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Nevada Inspector of Structures \u2014 Residential<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba54ab6 elementor-widget elementor-widget-text-editor\" data-id=\"ba54ab6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Along the journey, I made another important decision.<\/p>\n<p>I pursued professional home-inspection licensing in Nevada.<\/p>\n<p>I failed the examination twice before passing on my third attempt.<\/p>\n<p>Earning that credential mattered because it represented something independent\u2014knowledge developed through years of construction, warranty, customer care, field experience, inspection, study, and persistence.<\/p>\n<p>I continued building that technical foundation through professional education and specialty inspection training.<\/p>\n<p>That knowledge would later support both my Quality Assurance work and<strong> First Consult Home Inspection<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-685686375\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-685686375\" data-tab-index=\"5\" style=\"--n-tabs-title-order: 5;\" class=\" elementor-element elementor-element-081aefe e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"081aefe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b0c7ec1 elementor-widget elementor-widget-heading\" data-id=\"b0c7ec1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2020 \u2014 EXPANDING FIELD KNOWLEDGE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff9b4fb elementor-widget elementor-widget-heading\" data-id=\"ff9b4fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Senior Backend Field Assistant | Lennar Homes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44c2342 elementor-widget elementor-widget-text-editor\" data-id=\"44c2342\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>My construction, warranty, customer-care, inspection, and Quality Assurance experience continued coming together.<\/p>\n<p>This period strengthened my understanding of field operations, home readiness, quality standards, trade coordination, construction sequencing, and the relationship between what happens during construction and what the homeowner eventually experiences.<\/p>\n<p>By this point, I wasn&#8217;t simply looking at individual defects.<\/p>\n<p>I was increasingly looking for patterns.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-685686376\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-685686376\" data-tab-index=\"6\" style=\"--n-tabs-title-order: 6;\" class=\" elementor-element elementor-element-d440ff3 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"d440ff3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-470a221 elementor-widget elementor-widget-heading\" data-id=\"470a221\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2021 \u2014 THE BLANK PIECE OF PAPER<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3245630 elementor-widget elementor-widget-heading\" data-id=\"3245630\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Quality Assurance Area Manager | Lennar Homes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a706109 elementor-widget elementor-widget-text-editor\" data-id=\"a706109\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Eventually, the journey moved from working within systems to helping build and improve them.<\/p>\n<p>I was given an opportunity in Quality Assurance that, in many ways, felt like receiving a blank piece of paper:<\/p>\n<h4>Create it.<\/h4>\n<p>I leaned on everything that had come before:<\/p>\n<ul>\n<li>Construction.<\/li>\n<li>Warranty.<\/li>\n<li>Customer care.<\/li>\n<li>Inspection.<\/li>\n<li>Scheduling.<\/li>\n<li>Quality.<\/li>\n<li>Communication.<\/li>\n<li>Leadership.<\/li>\n<\/ul>\n<p>The team and the work continued developing.<\/p>\n<p>Today, I lead a <strong>13-member Quality Assurance team<\/strong> responsible for approximately <strong>300 quality inspections each month<\/strong>, supporting the successful delivery of nearly <strong>2,000 homes annually<\/strong>.<\/p>\n<p>Across my broader professional career, I have completed more than <strong>11,000 residential construction inspections<\/strong>.<\/p>\n<p>The numbers matter.<\/p>\n<p>But what matters more is what we learn from them and what we change because of them.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-685686377\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-685686377\" data-tab-index=\"7\" style=\"--n-tabs-title-order: 7;\" class=\" elementor-element elementor-element-5960fd4 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"5960fd4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-448d89f elementor-widget elementor-widget-heading\" data-id=\"448d89f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FROM INSPECTIONS TO INFORMATION<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8901d01 elementor-widget elementor-widget-heading\" data-id=\"8901d01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Analytics, Systems &amp; Continuous Improvement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f2c5822 elementor-widget elementor-widget-text-editor\" data-id=\"f2c5822\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Experience taught me to see problems.<\/p>\n<p>Technology increasingly helped me see patterns.<\/p>\n<p>Tools including <strong>Power BI, Salesforce, BuildPro, Microsoft Teams, and performance dashboards<\/strong> became part of how I study quality, identify trends, communicate information, and support better decisions.<\/p>\n<p>That created another shift in my thinking.<\/p>\n<p>A single inspection can tell you what happened in one home.<\/p>\n<p>Thousands of inspections can begin telling you something about a system.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32bd835 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"32bd835\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19ef73d elementor-widget elementor-widget-heading\" data-id=\"19ef73d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">DEVELOPING AS A LEADER<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e3919df elementor-widget elementor-widget-heading\" data-id=\"e3919df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Learning Beyond Technical Experience<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c927611 elementor-widget elementor-widget-text-editor\" data-id=\"c927611\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Technical knowledge does not automatically make someone a good leader.<\/p>\n<p>As my responsibilities grew, so did the need to understand people, communication, coaching, performance, decision-making, and organizational leadership.<\/p>\n<p>My continued professional development has included:<\/p>\n<p><strong>Lennar Front Line Leadership Development Program<\/strong> <br \/><em>powered by Harvard Business School Publishing<\/em><\/p>\n<p>and<\/p>\n<p><strong>Louisiana State University \u2014 Management and Leadership Series MicroCert <\/strong><\/p>\n<p>I continue learning because experience and expertise are not the same as having every answer.<\/p>\n<p>Leadership introduced another responsibility:<\/p>\n<p>Helping other people develop what they know.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-685686378\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-685686378\" data-tab-index=\"8\" style=\"--n-tabs-title-order: 8;\" class=\" elementor-element elementor-element-9710319 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"9710319\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-248006a elementor-widget elementor-widget-heading\" data-id=\"248006a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2026 \u2014 TWENTY YEARS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c950b0f elementor-widget elementor-widget-heading\" data-id=\"c950b0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">20 Years with Lennar<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-300bbe3 elementor-widget elementor-widget-text-editor\" data-id=\"300bbe3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In 2026, I reached 20 years with Lennar.<\/p>\n<p>Twenty years can make a career look planned when viewed backward.<\/p>\n<p>Mine wasn&#8217;t.<\/p>\n<p>There were different positions.<\/p>\n<p>Difficult assignments.<\/p>\n<p>Missed opportunities.<\/p>\n<p>Promotions.<\/p>\n<p>Thousands of inspections.<\/p>\n<p>Homeowners.<\/p>\n<p>Trade partners.<\/p>\n<p>Coworkers.<\/p>\n<p>People who taught me.<\/p>\n<p>People I learned from by watching what not to do.<\/p>\n<p>Technology that didn&#8217;t exist when I started.<\/p>\n<p>Problems I couldn&#8217;t initially solve.<\/p>\n<p>And opportunities I couldn&#8217;t have predicted.<\/p>\n<p>Eventually, many of those individual experiences began connecting.<\/p>\n<p>I don&#8217;t see 20 years simply as time served.<\/p>\n<p>I see it as accumulated experience\u2014and a responsibility to decide what to do with it next.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-685686379\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-685686379\" data-tab-index=\"9\" style=\"--n-tabs-title-order: 9;\" class=\" elementor-element elementor-element-064bb47 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"064bb47\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b656306 elementor-widget elementor-widget-heading\" data-id=\"b656306\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">WHAT I'M BUILDING NOW<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f30db2 elementor-widget elementor-widget-text-editor\" data-id=\"5f30db2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>My professional journey no longer fits entirely inside one job title.<\/p>\n<p>The knowledge accumulated through construction, homeowners, inspection, Quality Assurance, leadership, analytics, and technology has started moving into new areas.<\/p>\n<p><strong>First Consult Home Inspection <\/strong><\/p>\n<p><strong>Physical expertise becoming homeowner education. <\/strong><\/p>\n<p>First Consult applies my construction and inspection experience through a focused concept:<\/p>\n<p><strong>Physical Home Education \u2014 Inspect \u2022 Explain \u2022 Educate. <\/strong><\/p>\n<p>It is an opportunity to help homeowners better understand specific areas and concerns within their homes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0cbafa8 btn elementor-widget elementor-widget-button\" data-id=\"0cbafa8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Explore First Consult <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46149a5 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"46149a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce55aae elementor-widget elementor-widget-heading\" data-id=\"ce55aae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ChatHomePro<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40f3cb3 elementor-widget elementor-widget-heading\" data-id=\"40f3cb3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Experience meeting technology.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6db862 elementor-widget elementor-widget-text-editor\" data-id=\"d6db862\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>ChatHomePro explores how AI-supported home knowledge, homeowners, professionals, relationships, and professional networks might work together differently.<\/p>\n<p>It represents another stage of the journey:<\/p>\n<p>Not simply identifying problems.<\/p>\n<p>Not simply organizing information.<\/p>\n<p>But exploring how knowledge can become more useful when people actually need it.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a2fdce2 btn elementor-widget elementor-widget-button\" data-id=\"a2fdce2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Explore ChatHomePro<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d6e6ad3 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"d6e6ad3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-591d960 elementor-widget elementor-widget-heading\" data-id=\"591d960\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">LOOKING FOR THE FUTURE THROUGH NOW<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca6cde1 elementor-widget elementor-widget-text-editor\" data-id=\"ca6cde1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>After more than 20 years, I still consider myself a student.<\/p>\n<p>There are things I understand because I&#8217;ve lived them.<\/p>\n<p>There are things I&#8217;m only beginning to understand.<\/p>\n<p>And there are things none of us can see yet.<\/p>\n<p>My work today increasingly sits at the intersection of:<\/p>\n<p><strong>Experience. <\/strong><br \/><strong>Knowledge. <\/strong><br \/><strong>Leadership. <\/strong><br \/><strong>Technology.<\/strong><br \/><strong>Creation. <\/strong><br \/><strong>The unknown.<\/strong><\/p>\n<p>I don&#8217;t know exactly where all of it leads.<\/p>\n<p>That&#8217;s part of the journey.<\/p>\n<p><strong>The Journey Continues. <\/strong><\/p>\n<p><strong>Looking for the Future Through Now.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Experience Has a Way of Connecting Over Time A career can look planned when viewed backward. Living it forward is different. My professional journey has moved through warranty, customer care, construction, inspection, Quality Assurance, leadership, analytics, and now technology. Each stage taught me something the previous stage couldn&#8217;t. Over time, those experiences began connecting. 2006 Warranty 2011 Customer Care 2016 Quality Assurance Nevada Inspection Credential 2020 Field Operations 2021 QA Leadership Analytics &amp; Leadership Development 2026 Twenty Years What I&#8217;m Building Now 2006 \u2014 ENTERING HOMEBUILDING Warranty Representative | Lennar Homes My Lennar journey began in warranty, working directly with homeowners, homes, trade partners, and the problems that surface after construction. This was where I began understanding that a problem with a home is rarely just a construction issue. It can also become a communication problem. A scheduling problem. A customer-care problem. A coordination problem. Or a process problem. Warranty introduced me to the home after the keys had already been handed over\u2014and to the person living with the outcome. 2011 \u2014 UNDERSTANDING THE HOMEOWNER Customer Care Specialist | Lennar Homes My responsibilities expanded from resolving warranty items into a deeper understanding of the homeowner experience. I worked with construction concerns, trade coordination, communication, conflict resolution, scheduling, and the expectations that come with one of the largest purchases many people will ever make. Over time, I began looking beyond the individual service request. I wanted to understand why the problem happened in the first place. Warranty taught me the problem. Customer care taught me the person experiencing it. 2016 \u2014 MOVING UPSTREAM Quality Assurance Representative | Lennar Homes Quality Assurance changed where I encountered the problem. Instead of waiting for an issue to become a homeowner warranty request, the goal was to identify problems earlier. Find it earlier.Understand it earlier.Correct it earlier.Learn from it. My inspection experience expanded across different phases of residential construction and building systems. I was beginning to see the home not simply as individual components, but as a connected system of construction, people, processes, decisions, and outcomes. TURNING EXPERIENCE INTO INDEPENDENT KNOWLEDGE Nevada Inspector of Structures \u2014 Residential Along the journey, I made another important decision. I pursued professional home-inspection licensing in Nevada. I failed the examination twice before passing on my third attempt. Earning that credential mattered because it represented something independent\u2014knowledge developed through years of construction, warranty, customer care, field experience, inspection, study, and persistence. I continued building that technical foundation through professional education and specialty inspection training. That knowledge would later support both my Quality Assurance work and First Consult Home Inspection. 2020 \u2014 EXPANDING FIELD KNOWLEDGE Senior Backend Field Assistant | Lennar Homes My construction, warranty, customer-care, inspection, and Quality Assurance experience continued coming together. This period strengthened my understanding of field operations, home readiness, quality standards, trade coordination, construction sequencing, and the relationship between what happens during construction and what the homeowner eventually experiences. By this point, I wasn&#8217;t simply looking at individual defects. I was increasingly looking for patterns. 2021 \u2014 THE BLANK PIECE OF PAPER Quality Assurance Area Manager | Lennar Homes Eventually, the journey moved from working within systems to helping build and improve them. I was given an opportunity in Quality Assurance that, in many ways, felt like receiving a blank piece of paper: Create it. I leaned on everything that had come before: Construction. Warranty. Customer care. Inspection. Scheduling. Quality. Communication. Leadership. The team and the work continued developing. Today, I lead a 13-member Quality Assurance team responsible for approximately 300 quality inspections each month, supporting the successful delivery of nearly 2,000 homes annually. Across my broader professional career, I have completed more than 11,000 residential construction inspections. The numbers matter. But what matters more is what we learn from them and what we change because of them. FROM INSPECTIONS TO INFORMATION Analytics, Systems &amp; Continuous Improvement Experience taught me to see problems. Technology increasingly helped me see patterns. Tools including Power BI, Salesforce, BuildPro, Microsoft Teams, and performance dashboards became part of how I study quality, identify trends, communicate information, and support better decisions. That created another shift in my thinking. A single inspection can tell you what happened in one home. Thousands of inspections can begin telling you something about a system. DEVELOPING AS A LEADER Learning Beyond Technical Experience Technical knowledge does not automatically make someone a good leader. As my responsibilities grew, so did the need to understand people, communication, coaching, performance, decision-making, and organizational leadership. My continued professional development has included: Lennar Front Line Leadership Development Program powered by Harvard Business School Publishing and Louisiana State University \u2014 Management and Leadership Series MicroCert I continue learning because experience and expertise are not the same as having every answer. Leadership introduced another responsibility: Helping other people develop what they know. 2026 \u2014 TWENTY YEARS 20 Years with Lennar In 2026, I reached 20 years with Lennar. Twenty years can make a career look planned when viewed backward. Mine wasn&#8217;t. There were different positions. Difficult assignments. Missed opportunities. Promotions. Thousands of inspections. Homeowners. Trade partners. Coworkers. People who taught me. People I learned from by watching what not to do. Technology that didn&#8217;t exist when I started. Problems I couldn&#8217;t initially solve. And opportunities I couldn&#8217;t have predicted. Eventually, many of those individual experiences began connecting. I don&#8217;t see 20 years simply as time served. I see it as accumulated experience\u2014and a responsibility to decide what to do with it next. WHAT I&#8217;M BUILDING NOW My professional journey no longer fits entirely inside one job title. The knowledge accumulated through construction, homeowners, inspection, Quality Assurance, leadership, analytics, and technology has started moving into new areas. First Consult Home Inspection Physical expertise becoming homeowner education. First Consult applies my construction and inspection experience through a focused concept: Physical Home Education \u2014 Inspect \u2022 Explain \u2022 Educate. It is an opportunity to help homeowners better understand specific areas and concerns within their homes. Explore First Consult ChatHomePro Experience meeting technology. 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