{"id":230,"date":"2025-05-30T14:37:51","date_gmt":"2025-05-30T21:37:51","guid":{"rendered":"https:\/\/asiantraderugcompany.com\/?page_id=230"},"modified":"2025-09-22T16:41:05","modified_gmt":"2025-09-22T23:41:05","slug":"shipping_returns","status":"publish","type":"page","link":"https:\/\/beta13.technodreamcenter.com\/asiantraderugcompany.com\/shipping_returns\/","title":{"rendered":"Shipping and Returns Policy"},"content":{"rendered":"\n
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0% Sales Tax for Out-of-State Orders<\/h2>\n\n\n\n

We don\u2019t charge sales tax on orders shipped outside of Arizona.<\/p>\n\n\n\n

Because we\u2019re based in Arizona\u2014and haven\u2019t met the sales thresholds that would require us to collect out-of-state tax\u2014you can enjoy 0% sales tax<\/strong> when we ship your rug out of state. It\u2019s a nice bonus that often helps offset the cost of shipping.<\/p>\n

While we are not required to collect sales tax on out of state purchases, your state may require you to report and pay use tax. Please consult your state\u2019s tax regulations for details.<\/p>\n\n\n\n

Free Shipping For Continental United States<\/h2>\n\n\n\n

We ship rugs throughout the Continental United States via FedEx Ground for free. For orders being shipped to Alaska, Hawaii, or outside the country, please contact us<\/a> to arrange your shipment. <\/p>\n\n\n\n

Orders are generally shipped same or next business day. Rugs are carefully folded, rolled, and wrapped in breathable protective material for safe transport. If a rug pad is included, it may be shipped rolled with the rug or separately, depending on size.<\/p>\n\n\n\n

FedEx Ground typically delivers within 3\u20137 business days. We will provide you with tracking information to your email. We are not responsible for items lost or damaged in transit, but we will work with the carrier to resolve the issue. Contact us within 48 hours of delivery.<\/p>\n\n\n\n

International shipping may be available and will be assessed on a case by case basis.<\/p>\n\n\n\n

Returns<\/h2>\n\n\n\n

We understand buying a rug online can be challenging. While we work hard to show accurate photos and descriptions, colors may appear differently depending on your lighting and environment. We\u2019re happy to provide additional photos, videos, or a video consultation upon request.<\/p>\n\n\n\n

If your rug doesn\u2019t work out, you may return it for a full refund of the item price (excluding shipping costs).<\/p>\n\n\n\n

  • You must notify us within 72 hours of receiving your package<\/strong>\u00a0to begin the return process.<\/li>\n\n\n\n
  • The item must be shipped back via FedEx within one week<\/strong> of receipt.<\/li>\n\n\n\n

    Funds can be refunded to a credit card, or paid by ACH, Zelle, or a check. Please contact us to coordinate your return.<\/p>\n\n\n\n

    Need help?<\/h2>\n\n\n\n

    Contact us at Info@AsianTradeRugCompany.com<\/a> or by phone at 520-326-7828<\/a> for questions related to refunds and returns.<\/p>\n","protected":false},"excerpt":{"rendered":"

    0% Sales Tax for Out-of-State Orders We don\u2019t charge sales tax on orders shipped outside of Arizona. Because we\u2019re based in Arizona\u2014and haven\u2019t met the sales thresholds that would require us to collect out-of-state tax\u2014you can enjoy 0% sales tax when we ship your rug out of state. It\u2019s a nice bonus that often helps offset the cost of shipping. 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